"How might we enable a full installation of the Live Trial with Max for Live and the additional library content so that users can experience the full feature set?"
"How might we help users get an idea of what Live is about and how it might fit their needs?"
"One of the eternal conundrums of interaction and interface design is how to address the needs of both beginning users and expert users with a single, coherent interface.” (Cooper et al., About Face 3)
Start with an expert-driven cognitive walkthrough and task flow diagram
Conduct semi-structured user interviews with experts, and create personas and scenarios based on this
Sketch, wireframe and annotate interaction